Personal Information Protection Policy

TeamSpirit Inc. considers the protection of personal information to be our most important and basic social responsibility, and accordingly established a Personal Information Protection Policy on May 20, 2009. Since that date, we are committed to protecting personal information, ensuring that the importance of that protection on a routine basis is well understood by our employees.

  1. We make certain that our directors and all other related persons understand the importance of personal information, and we continually educate, monitor and review to that end.
  2. Obtaining personal information only with the individual's consent is our guiding principle.
  3. TeamSpirit does not obtain personal information by any improper means.
  4. TeamSpirit clearly establishes the purposes of use of personal information to the extent required to conduct business only, and gathers, uses and provides personal information appropriately. Personal information that has been collected is used only for the specified purpose and only to the extent required to conduct business by authorized staff, and measures are in place to prevent the use of personal information for any other purpose.
  5. TeamSpirit maintains accurate and up-to-date personal information, and makes the utmost efforts to prevent and to rectify inappropriate access to, or loss, destruction, alteration or disclosure of personal information.
  6. TeamSpirit responds quickly and in good faith to customers' personal information related inquiries and requests for disclosure. TeamSpirit uses personal information only for the purposes specified by the customer. In addition, TeamSpirit does not disclose or provide personal information received by the customer to any third party except with the customer's consent or for a valid reason.
  7. TeamSpirit observes the Act on the Protection of Personal Information and all other related laws, statutes, regulations and guidelines established by the Japanese government.
  8. TeamSpirit has established a Personal Information Protection Management System which it observes consistently and improves constantly.
  9. TeamSpirit has established a Claims and Inquiries Desk to deal with the handling and protection of personal information.
  10. Information related to an inquiry or request will be released only to the customer making the request or inquiry.
  11. In principle, all contact with the customer making the request or inquiry will be made to the contact on record only.
  12. TeamSpirit takes responsibility for the storage of records received in customer inquiries and requests, as well as their disposal.

Effective date: May 20, 2009

Latest revision: April 21, 2014
Koji Ogishima, CEO
TeamSpirit Inc.

Personal Information Claims and Inquiries Desk
Customer Inquiries Desk [Personal Information Protection Administrator)
TEL: 03-4577-7510
TEL: 03-4577-7510

Use of personal information acquired by TeamSpirit
TeamSpirit Inc. uses personal information it has gathered for the following business purposes.

  1. Service configuration
  2. Support for subscription services
  3. Subscription service payment administration
  4. Response to customer requests [quotes, proposals, demos, etc.)
  5. Response to inquiries
  6. Provision of the latest service and company information
  7. Provision of event and promotion information
  8. Exercise of rights and performance of obligations in relation to customer subscriptions and law
  9. Purposes specified when gathering customers' personal information

Please contact us through any of the resources listed below for inquiries regarding the handling of personal information.

Customer Inquiries Desk [Personal Information Protection Administrator)
TeamSpirit Inc.
TEL: 03-4577-7510
FAX: 03-6779-5165

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